Account access
Confirm your email, reset your password, sign in, or get help accessing your team.
Sign in, reset a password, or resend the confirmation emailSupport
Get help with your next step.
Tell us what you were trying to do and what happened. Never send passwords, sign-in codes, private access keys, or payment details.
Choose the closest topic
What we can help with
We can help you understand a problem and explain the next step. You stay in control of account access, connected services, and billing.
Billing and plans
Choose a plan, make a payment, manage your subscription, or cancel.
Open plans & billingWebsite scans and reports
Get help with a check that is waiting or has stopped, understand your results, or find your next fix.
Read how a scan worksSearch Console
Connect Google Search Console, choose your website, or find out why search results are missing.
How the Search Console connection worksConnecting a WordPress site? Follow the two-step guide.
Include
What to tell us
- Your account email and business or team name
- The website address or project name
- The approximate time of the problem and your timezone
- The message shown on the page and, if it has Technical details, the code or reference number you see when you open them
- The steps taken and the result you expected
Never include
What to keep private
- Passwords, browser sign-in cookies, or password-reset links
- Google sign-in codes or private connection keys
- Private keys or passwords for payment, email, or website services
- System logs or screenshots that show private account details
- Payment card numbers or identity documents
Plans and pricing
Asking about a plan, higher limits, or a custom arrangement?
Tell us roughly how many websites and pages you look after, how often you want to scan them, and anything your organization needs agreed in writing. We reply by email with options and a price. Self-service plans are on the pricing page.
Prefer your own email app?
Security concerns
Found a security problem?
Email support@mayhemseo.com with the subject “Security report” and describe the problem. Share only what we need to understand it. Do not access another person’s data or test their account.